General terms & conditions of use


Customer: any professional or capable natural person within the meaning of Articles 1123 et seq. of the Civil Code, or legal entity, who visits the Website which is the subject of these general conditions.

Content: All the elements constituting the information present on the Website, in particular texts – images – videos.

Customer information: Hereinafter referred to as “Information (s)”; it corresponds to all personal data that may be held by for the management of your account, the management of customer relations and for analysis and statistical purposes.

User: Internet user connecting to and using the above-mentioned website.

The terms “personal data”, “data subject”, “sub-contractor” and “sensitive data” have the meaning defined by the General Data Protection Regulation (GDPR: n° 2016-679)

1. General conditions of use of the website and the services offered

The website constitutes an intellectual creation protected by the provisions of the Intellectual Property Code and applicable international regulations.

The Customer may not in any way re-use, transfer or exploit for his own account all or part of the elements or works of the Website.

The use of the website implies full acceptance of the general conditions of use described below. These terms of use may be amended or completed at any time, so users of the website are advised to consult them regularly.

This website is normally accessible to users at all times. An interruption for technical maintenance may however be decided by, who will endeavour to inform users in advance of the dates and times of the operation.

The website is regularly updated. Similarly, the legal notice and the General Terms and Conditions of Sale may be modified at any time; users of the website are therefore invited to consult them regularly.

2. Description of the services provided

The purpose of the website is to provide information about all the company’s activities, products and services.

Chassitech endeavours to provide information on the website that is as accurate as possible. However, it cannot be held responsible for any omissions, inaccuracies or shortcomings in the updating, whether caused by itself or by third parties providing the information.

All information on the website is given for information purposes only and is subject to change. Furthermore, the information on the website is not exhaustive. They are given subject to changes having been made since they were put online.

3. Contractual limitations on technical data

The website uses JavaScript and PHP.

The website cannot be held responsible for any material damage resulting from the use of the website. Furthermore, the user of the website is invited to access the website using recent hardware, free of viruses and with a last generation updated browser.

The website is hosted by a service provider in the European Union in accordance with the provisions of the General Data Protection Regulation ( GDPR: n° 2016-679).

The aim is to provide a service that ensures the highest level of accessibility. The host ensures the continuity of its service 24 hours a day, every day of the year. It nevertheless reserves the right to interrupt the hosting service for the shortest possible period of time, in particular for the purposes of maintenance, improvement of its infrastructures, failure of its infrastructures or if the services generate traffic deemed abnormal.

Chassitech and the host cannot be held responsible in the event of malfunctioning of the Internet network, telephone lines or computer and telephone equipment, particularly due to network congestion preventing access to the server.

4. Intellectual property and counterfeiting

Chassitech is the owner of the intellectual property rights and holds the rights of use on all the elements accessible on the website, in particular the texts, images, graphics, logos, videos, icons and sounds, with the exception of integrated videos from external websites and unless otherwise stated.

Any reproduction, representation, modification, publication, adaptation of all or part of the elements of the website, whatever the means or process used, is forbidden, except with the prior written permission of Chassitech.

Any unauthorised use of the website or of any of the elements it contains will be considered as constituting an infringement and will be prosecuted in accordance with the provisions of articles L.335-2 et seq. of the Intellectual Property Code.

5. Creating a User Account offers its customers the possibility to open a User Account, allowing them to place orders on the website and to consult their orders and quotes. When opening a User Account, the User undertakes to provide accurate, up-to-date and complete information in the Registration Form, in particular his surname, first name, field of activity, company name, professional identification number (SIRET), postal address, telephone number and e-mail address. Any entry of false, inaccurate, out-of-date or incomplete information or a user name containing inappropriate, disrespectful, defamatory, obscene or indecent language may result in the suspension and closure of the User Account.

The selection of a field of activity (his/her profession) allows him/her in some cases to benefit from additional discounts when shopping on the website.

The User will receive confirmation of the creation of his User Account in the form of an e-mail.

The User shall ensure the confidentiality of his/her login details.

User identification

The User provides his/her e-mail address and a password to log in to his/her account.

User obligations

The User agrees not to :

  • Use the service for any purpose that is contrary to local, national or EU laws, public order and morality.
  • Impersonate another person or another User.

6. Limitations of liability

Chassitech acts as the publisher of the website, and is responsible for the quality and accuracy of the content it publishes.

Chassitech cannot be held responsible for direct and indirect damage caused to the user’s equipment when accessing the website, and resulting either from the use of equipment that does not meet the specifications indicated in point 3, or from the occurence of a bug or an incompatibility.

Chassitech cannot be held responsible for indirect damages (such as loss of market or loss of opportunity) resulting from the use of the website

Interactive features (possibility to ask questions in the contact area) are available to users. Chassitech reserves the right to delete, without prior notice, any content posted in this space that contravenes the legislation applicable in France, in particular the provisions relating to data protection. Where appropriate, Chassitech also reserves the right to hold the user civilly and/or criminally liable, particularly in the event of messages of a racist, insulting, defamatory or pornographic nature, regardless of the medium used (text, photographs, etc.).

7. Incident notification

No matter how hard you try, no method of transmission over the Internet and no method of electronic storage is completely secure. Therefore, we cannot guarantee absolute security.

If we become aware of a security breach, we will notify affected users so that they can take appropriate action. Our incident reporting procedures take into account our legal obligations, whether at national or EU level. We are committed to fully informing our clients of all matters relating to the security of their account and to providing them with all the information necessary to help them meet their own regulatory reporting obligations.

No personal information of the user of the website is published without the user’s knowledge, exchanged, transferred or sold on any medium to third parties. Only the assumption of the repurchase of and its rights would allow the transmission of the aforementioned information to the possible purchaser who would be in its turn held of the same obligation of conservation and modification of the data with respect to the user of the website

7.1 Security

To ensure the security and confidentiality of Personal Data, uses networks protected by standard features such as firewalls, pseudonymisation, encryption and passwords.

When processing Personal Data, Chassitechtakes all reasonable steps to protect it from loss, misuse, unauthorized access, disclosure, alteration or destruction.

9. Hyperlinks

The website contains a number of hyperlinks to other websites. However, Chassitech does not have the possibility to check the content of the websites thus visited, and consequently will not assume any responsibility for this fact.

10. Applicable law and jurisdiction

Any dispute relating to the use of the website is subject to French law.

Except in cases where the law does not allow it, exclusive jurisdiction is given to the competent courts of Perpignan.